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Upskilling SAP Professionals in the digital world
22 April 2018
One has to face stiff competition in the business world and therefore it is essential to equip oneself well with various skilled technological applications. A multi-channel program approach has to be taken. SAP Learning Hub is the answer. One has to lower the costs and bypass obstacles with instant online access to SAP’s vast reservoir of knowledge as well as learning content. What is the focus upon? A complete repository of given multi-modal content across the specified SAP solutions as well as beyond Collaborative learning with the help of instructors and peers via the SAP Learning Rooms Hands-on experience with SAP Live Access Internal corporate learning reporting carried out via the underlying SAP Success Factors platform •Gamification towards making learning fun •Learning needs analyses and User mapping services Much importance has to be given to designing as well as delivering successful education programs for ERP system implementations at both national cum multinational organizational level. Emphasis needs to be laid on project training. Covering various sectors such as public sector, financial services, utilities, oil and gas, consumer goods and automotive. A holistic education approach needs to be adhered to. One has to up-skill oneself and learn how to implement a specific […]
How to start SAP business workflow?
14 April 2018
A business process can consist of several steps. Historically, one observes that the tasks have been coordinated manually or by some informal means of communication (sticky note, e-mail, shouting, and so forth).The common problem in these approaches is: Inefficiency Each lack of a way to trace where a task is Who executed (or is executing it) How much time it requires. In contrast, the workflow does ensure that the right work is sent to the right person at the right time in the right sequence with the right information. Workflow is a tool for automization of business processes Not tied up to of course any particular application Operates uniformly across the applications Coordinate all participating tasks Provide users with active support Deadline Management is possible Workflows are very useful for business processes that: Contain a sequence of activities. Reoccur in the same or similar forms. Involves several people or groups of people. Require considerable coordination. What are the layers in Workflow Architecture? There are 3 layers in the Workflow Architecture: Business Object Business Process Organization Model How Process, Business Logic and People are linked in Workflows? The business processes are indeed defined in Workflow builder. Each as well as every […]
SAP Customer Engagement and Commerce
17 July 2018
Introduction: SAP customer engagement and commerce is one of the sap modules. Which is meant for collection of cloud base technology which provides tools for customer relationship management, marketing, sales, and e-commerce.this is mostly used in the larger organization which need automation huge sales and multi-channeled customer care. This application is used to centralize information and make workflow and tasks automatic and enables the 360-degree view of a customer. SAP customer engagement and commerce applications: SAP cloud for sales: this provides tools to know sales rate for sales representative including and managers with reports in sales performance management and mobile sales. SAP cloud for service: this tool helps in making contact with service agents, managers and provides with the tool for multi-channel interaction to handle issues with customers and maintain task management, workflows to prompt agents on tasks for more efficient customer service. Agents can contact with company exchange information. SAP Hybris commerce and marketing: it provides tools for customer experience management, product information management and order management. In this hybrid commerce, agencies need to gather information from multiple channels like phone, social media, e-mail.it enables agent get complete information about a single customer account in a location and 360-degree […]
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